Get

In Your Inbox

Catster is reader-supported. When you buy via links on our site, we may earn an affiliate commission at no cost to you. Learn more.

Virtual Vet Visits: What to Expect & FAQ (Vet Verified)

female veterinarian doing virtual vet visits

Virtual doctor visits or telemedicine is a product of the pandemic and the restrictions it imposed. Nevertheless, virtual vet visits have stuck around and serve a purpose and have many benefits for pet owners, particularly for cats. Dogs often ride in vehicles, whether going to the vet or the doggie park.

Meanwhile, cats don’t typically get this exposure, making virtual vet visits a more viable option to relieve stress and anxiety. However, there are times when virtual visits just make more sense, especially if it’s not an emergency situation and you just have a few questions about your cat’s signs and behavior.

If you need to speak with a vet but can't get to one, head over to PangoVet. It's an online service where you can talk to a vet online and get the advice you need for your pet — all at an affordable price!

PangoVet_Mention-in-Content for PangoVet2 save money

divider cat paws oct 2024

How Does It Work?

ongoing virtual consultation with the veterinarian
Image By: Hananeko_Studio, Shutterstock

The premise of a virtual vet visit is to conduct an appointment online instead of in person. Instead of hauling your cat to the clinic, everything happens virtually. Your vet will take a history from you and will ask you questions for clarification. They can also observe your pet for signs of certain issues. You get the same dedicated time to ask questions for the scheduled duration.

The biggest difference is the setting. The appointment happens at home instead of the clinic. It requires a good Internet connection to put it on a par with an in-office visit. However, they obviously won’t be able to perform a physical exam, and some vets won’t be able to make a diagnosis or prescribe medications virtually.

What Are the Different Types of Virtual Vet Visits?

There aren’t different types of virtual vet visits, per se, because of the limitations of the meeting. However, you can give your vet pertinent information to help them arrive at a diagnosis or at least an assessment of what’s happening with your cat. After all, felines are notorious for hiding pain or other signs of an issue. A vet must rely on your evidence and your cat’s signs and then make suggestions from there.

Within the context of virtual vet visits, there is a slight but fundamental difference between telemedicine and telehealth—the latter being synonymous with teleadvice or teletriage. With telemedicine, the vet can diagnose and treat the condition (unless an in-clinic visit is necessary). With telehealth or teletriage visits, the vet may advise on the urgency of taking your pet to an emergency vet, and answer general questions.

Where Is It Used?

Virtual vet visits typically occur at home. You should do it in a small room, like a bathroom, so your cat is visible and accessible. Avoid taking the call someplace where your kitty can hide under a bed or other place. The visual component is vital for the value of this offering. For example, if your pet is limping, your vet must see how it affects their mobility to make an accurate assessment of the problem and advise on the next steps.

You can conduct the visit wherever you and your cat are, which adds to their value. You can do the virtual vet visit at home or on the road. The only criterion is a reliable connection. We suggest having notes of what’s going on with your kitty to make the best use of your time if there is a limit.

female veterinarian doing online consultations
Image Credit: Agenturfotografin, Shutterstock

Advantages of Virtual Vet Visits

The greatest advantage of virtual vet visits is stress reduction. Too much stress can mask the clinical signs your vet needs to evaluate your kitty’s issue. They are more likely to see the animal’s normal behavior than something stress-induced. Felines are going to be on their guard someplace else, which can hinder a diagnosis.

It can also save you time and money to make the visit virtually. It’s one thing if you work from home, but it’s another thing if you have to take time off from work. That adds to your stress and can make the appointment more costly for you. Often, virtual vet visits are less expensive than going into the office.

It’s worth noting that some appointments aren’t worth bringing your cat to the clinic. That may include behavioral issues or follow-up visits. Sometimes, a vet may not have to touch or examine your pet physically. It can also save your vet time when dealing with these cases.

Disadvantages of Virtual Vet Visits

A virtual vet visit can’t accurately assess every problem. Your vet may need to examine your cat physically to make a diagnosis. They may have to conduct tests that can’t happen online. This may delay the diagnosis and treatment of your pet, or end up costing you more if you have to bring your pet into the clinic anyway.

If you don’t have an existing veterinary-client-patient relationship (VCPR) with the vet you speak to virtually, they will be unable to diagnose or prescribe medication. A VCPR usually needs to be established by your pet being examined by a veterinarian in person, although some states allow it to be established remotely.

divider 2 cats

Frequently Asked Questions (FAQ)

Does Pet Insurance Cover Virtual Vet Visits?

Some pet insurers cover virtual vet visits or calls to a vet to discuss issues. There’s no doubt that they can save money and time for caregivers and veterinarians. The companies also want to optimize costs. We suggest checking the details of these exams before scheduling one. Take advantage of these savings if they are applicable.

woman working on her laptop with her cat on the couch
Image Credit: Dmytro Zinkevych, Shutterstock

Can Vets Prescribe Medications During a Virtual Exam?

This depends, as state laws vary. Some online vet clinics can prescribe medications, while others can’t. We suggest checking ahead of time if this is possible in your state and with the clinic.

What Do Virtual Vet Visits Cost?

The cost varies with the service. However, they are typically less expensive since the vet doesn’t have to rely on support personnel like techs and receptionists. You may find limits on the number of visits. In some situations, they may not replace an in-person exam, which may negate any savings.

divider cat paws oct 2024

Conclusion

Virtual vet visits are an excellent time-saver for situations where they can help with pet issues. They prevent stress from a car ride to the clinic and allow the vet to observe normal pet behavior. That’s a problem with cats especially, making this option a godsend in some cases. However, limitations exist. They involve the nature of the issues and state regulations. Nevertheless, they benefit pet owners and their felines in many cases.

See also:


Featured Image Credit: Katcha_Natsarin, Shutterstock

Want content like this delivered to you?

Sign Up For Our Newsletter

News, insights, expert advice, and everything cat

* By submitting, you agree to our Terms & Conditions and Privacy & Cookies Policy.

How useful was this post?

Click on a star to rate (you can leave written feedback after clicking submit)

Help us improve Catster for pet parents!

Your feedback really matters.

What did you like about this post? Also how can we improve it?

Join the conversation

Leave a Reply

You’re very welcome to leave a comment or question. Please know that all comments must meet our community guidelines, and your email address will NOT be published. Let’s have a positive and constructive conversation.

Talk With A Vet Online

Peace of mind,
anywhere, anytime

Affordable vet advice

How Much Does a Cat Cost in the UK? 2025 Care & Supplies Guide

Getting a new cat is always an exciting experience. You might have fallen in love with a particular breed or found a heart-breaking...

We Chat With Beth Stern About Her Life as a Foster Cat Mom

The first time we met Beth Stern, Howard Stern’s wife, she was hosting an event at the Algonquin Hotel in New York City...

Why Does My Cat Pee on Plastic Bags? 6 Vet-Reviewed Reasons & Solutions

If you’ve ever come home to find that your cat has peed on a plastic bag, you’re not alone. This odd behavior is...

Cat Nails Splitting? Vet Approved Facts & Recommendations

Cats shed the outer layers of their nails regularly. They will usually remove the outer layer by scratching on something and leaving a...

More related

100 Candy Inspired Names For Cats: Our Favorites & More

Bringing home a new cat can be exciting, and there is so much more to look forward to than cuddles and companionship. You...

Traveling With Kittens: 9 Vet-Approved Tips

Getting ready to hit the road with kittens in tow requires planning, but traveling safely, happily, and comfortably with baby cats is possible....

190+ Popular Blonde Cat Names: Beautiful & Unique Options

A new cat needs all the supplies and paraphernalia required to care for them and give them a good life. Food and water...

Will a Cat Purr When They’re Dying? Vet-Reviewed Facts & FAQ

Unfortunately, losing our pets is one of the many things in life that owners will have to face. Aside from saying goodbye to...

Keep reading

Why Does My Kitten Want to Play at Night? Vet-Approved Reasons & Tips

When we get a kitten, there are so many “firsts” to experience. Some of them are so cute you could scream, and others can be a little taxing to deal with. If your rambunctious kitten keeps you up at night...

Cute Young gray british Tabby Cat Kitten Lying and jumping Down Playing and Biting Mouse and String Toy

Can Cats & Dogs Mate? Vet-Verified Sexual Anatomy Facts

Before we dig into this subject, let’s set the record straight: Cats and dogs cannot mate. Even if they appear to be trying to, they are too biologically different to be compatible in this way. Most pet owners worry about...

cat and dog lying together on bed

How to Choose Your Second Cat: Vet-Approved Tips for Finding a Great Friend for Kitty

If you currently have a cat and are planning to add another to your family, there are several critical factors to consider and steps to take before you can bring your new feline companion home. Once you’ve thought things through,...

two cats playing

Are Cat Cafés Good or Bad for Cats? Vet Reviewed Guidelines

Any cat lover would be attracted to the idea of visiting a cat café, where they can make new furry friends while sipping their favorite coffee. While it sounds like a fantastic idea, and the popularity of cat cafés is...

cat cafe in thailand

How to Cook Chicken for Cats: 5 Vet-Approved Recipes

Quality, store-bought cat food is formulated to give your cat everything they need to grow to be healthy and happy, but there may be occasions when you want to give your cat something homecooked. For example, on a special occasion...

cat eating food in the bowl

Why Does My Cat Pee So Much? 7 Vet-Reviewed Reasons

Your cat’s bathroom habits generally won’t be at the forefront of your mind unless you already suspect that something is wrong. But when you observe your cat doing something unusual, it tends to stick with you. If your cat has...

ginger cat inside red grey enclosed litter box

Why Is My Cat So Affectionate in the Morning? Vet-Verified Facts & FAQ

It isn’t odd to hear about cats trying to keep their owner in bed later for extra cuddles. Even cats that aren’t typically affectionate may want to cuddle in the morning. This often raises the question as to why cats...

cat curling on bed

Does Irish Spring Soap Keep Cats Away? Vet-Reviewed Facts & FAQ

If you have a garden, you probably know that stray or neighborhood cats can visit it, using your flower beds as their toilet area or nibbling at the plants. Even your pet cats can chew the plants in your garden...

pump green glass bottle with liquid castile soap