Cat Food Recall: Nutro

 |  May 21st 2009  |   34 Contributions


On April 21, we reported that the FDA had confirmed a probe of NUTRO for pet food deaths and illnesses tied to consumption of NUTRO pet food.

Today, Nutro Products announced a voluntary recall of select varieties of NUTRO NATURAL CHOICE COMPLETE CARE Dry Cat Foods and NUTRO MAX Cat Dry Foods with "Best If Used By Dates" between May 12, 2010 and August 22, 2010. The cat food is being voluntarily recalled in the United States and ten additional countries. This recall is due to incorrect levels of zinc and potassium in our finished product resulting from a production error by a US-based premix supplier.

For more info, go to the Nutro website.

FOR IMMEDIATE RELEASE -- Franklin, Tennessee (May 21, 2009) -- Today, Nutro Products announced a voluntary recall of select varieties of NUTRO NATURAL CHOICE COMPLETE CARE Dry Cat Foods and NUTRO MAX Cat Dry Foods with Best If Used By Dates between May 12, 2010 and August 22, 2010. The cat food is being voluntarily recalled in the United States and ten additional countries. This recall is due to incorrect levels of zinc and potassium in our finished product resulting from a production error by a US-based premix supplier.

Two mineral premixes were affected. One premix contained excessive levels of zinc and under-supplemented potassium. The second premix under-supplemented potassium. Both zinc and potassium are essential nutrients for cats and are added as nutritional supplements to NUTRO dry cat food.

This issue was identified during an audit of our documentation from the supplier. An extensive review confirmed that only these two premixes were affected. This recall does not affect any NUTRO dog food products, wet dog or cat food, or dog and cat treats.

Affected product was distributed to retail customers in all 50 states, as well as to customers in Canada, Mexico, Japan, Korea, Thailand, Malaysia, Singapore, Indonesia, New Zealand, and Israel. We are working with all of our distributors and retail customers, in both the US and internationally, to ensure that the recalled products are not on store shelves. These products should not be sold or distributed further.

Consumers who have purchased affected product should immediately discontinue feeding the product to their cats, and switch to another product with a balanced nutritional profile. While we have received no consumer complaints related to this issue, cat owners should monitor their cat for symptoms, including a reduction in appetite or refusal of food, weight loss, vomiting or diarrhea. If your cat is experiencing health issues or is pregnant, please contact your veterinarian.
Consumers who have purchased product affected by this voluntary recall should return it to their retailer for a full refund or exchange for another NUTRO dry cat food product. Cat owners who have questions about the recall should call 1-800-833-5330 between the hours 8:00 AM to 4:30 PM CST, or visit www.nutroproducts.com.

Recalled Pet Food

The varieties of NUTRO NATURAL CHOICE COMPLETE CARE Dry Cat Foods and NUTRO MAX Cat Dry Foods listed below with Best If Used By Dates between May 12, 2010 and August 22, 2010 are affected by this voluntary recall.

U.S. Product Name

Bag Size

UPC

NUTRO NATURAL CHOICE COMPLETE CARE Kitten Food 4 lbs 0 79105 20607 5
NUTRO NATURAL CHOICE COMPLETE CARE Kitten Food 8 lbs. 0 79105 20608 2
NUTRO NATURAL CHOICE COMPLETE CARE Kitten Food (Bonus Bag) 9.2 lbs. 0 79105 20695 2
NUTRO NATURAL CHOICE COMPLETE CARE Kitten Food 20 lbs 0 79105 20609 9
NUTRO NATURAL CHOICE COMPLETE CARE Kitten Food (Sample Bag) 1.5 oz

none

NUTRO NATURAL CHOICE COMPLETE CARE Adult 4 lbs 0 79105 20610 5
NUTRO NATURAL CHOICE COMPLETE CARE Adult 8 lbs. 0 79105 20611 2
NUTRO NATURAL CHOICE COMPLETE CARE Adult (Bonus Bag) 9.2 lbs 0 79105 20694 5
NUTRO NATURAL CHOICE COMPLETE CARE Adult 20 lbs 0 79105 20612 9
NUTRO NATURAL CHOICE COMPLETE CARE Adult (Sample Bag) 1.5 oz

none

NUTRO NATURAL CHOICE COMPLETE CARE Adult Oceanfish Flavor 4 lbs 0 79105 20622 8
NUTRO NATURAL CHOICE COMPLETE CARE Adult Oceanfish Flavor 8 lbs 0 79105 20623 5
NUTRO NATURAL CHOICE COMPLETE CARE Adult Oceanfish Flavor (Bonus Bag) 9.2 lbs. 0 79105 20698 3
NUTRO NATURAL CHOICE COMPLETE CARE Adult Oceanfish Flavor 20 lbs 0 79105 20624 2
NUTRO MAX Cat Adult Roasted Chicken Flavor 3 lbs 0 79105 10228 5
NUTRO MAX Cat Adult Roasted Chicken Flavor 6 lbs 0 79105 10229 2
NUTRO MAX Cat Adult Roasted Chicken Flavor 16 lbs 0 79105 10230 8
NUTRO MAX Cat Adult Roasted Chicken Flavor (Sample Bag) 1.5 oz

none

NUTRO MAX Cat Indoor Adult Roasted Chicken Flavor 3 lbs 0 79105 10243 8
NUTRO MAX Cat Indoor Adult Roasted Chicken Flavor 6 lbs 0 79105 10244 5
NUTRO MAX Cat Indoor Adult Roasted Chicken Flavor 16 lbs 0 79105 10245 2
NUTRO MAX Cat Indoor Adult Roasted Chicken Flavor (Sample Bag) 1.5 oz

none

NUTRO MAX Cat Indoor Adult Salmon Flavor 3 lbs 0 79105 10246 9
NUTRO MAX Cat Indoor Adult Salmon Flavor 6 lbs 0 79105 10247 6
NUTRO MAX Cat Indoor Adult Salmon Flavor 16 lbs 0 79105 10248 3
NUTRO MAX Cat Indoor Weight Control 3 lbs 0 79105 10249 0
NUTRO MAX Cat Indoor Weight Control 6 lbs 0 79105 10250 6
NUTRO MAX Cat Indoor Weight Control 16 lbs 0 79105 10251 3

For more info, go to the Nutro website.

This comment was left, which might help any of you affected by the recall:
Cat owners with cats affected by Nutro food should call the FDA in their area http://www.fda.gov/Safety/ReportaProblem/ConsumerComplaintCoordinators/default.htm as well as talking to Lisa McCormick at consumeraffairs.com I keep reading on Twitter that Nutro reports no sick cats yet I am seeing there and here that is not true. The truth needs to get out. It seems like Nutro wants to minimze this recall. Remember this was found by a paperwork problem not actual testing of the product at Trouw Nutrition, who was the supplier of the pre-mix, or at Nutro with pre-or post production. Cat owners may still be feeding this. You can make a difference by reporting the illnesses, or sadly worse, cat deaths. I wish someone was able to reach out to me in the 2007 recall...I had two cats poisoned and felt completely alone...

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