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How Can I Talk With a Vet When It’s in the Middle of the Night? 5 Ideas & Online Vet Options

By Jessica Kim · Reviewed & fact-checked by Dr. Karyn KanowskiVet Approved
Dr. Karyn Kanowski
Reviewed & Fact-Checked byDr. Karyn KanowskiBVSc MRCVS (Veterinarian)
Dr. Karyn comes from Queensland, Australia, and has lived in the UK for the past 10 years. In 2010, she graduated from The University of Queensland School of Veterinary Science and also has a Bachelor’s degree in Zoology. She is passionate about using evidence, experience, and owner collaboration to provide the best solutions for pets, and believes in making reliable information about animal health accessible to all. Dr. Karyn shares her home with five cats, four dogs, and one husband. When she is not in the scrubs, she spends her time writing, gardening, and cleaning up pet hair!View authorThe information is current and up-to-date in accordance with the latest veterinarian research. Read about our vets
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Cats are curious animals, and they tend to have active periods at night. This can cause them to get into accidents or get injured, and it can be difficult to contact your veterinarian because their clinic is closed in the evening.

Fortunately, there are several options that you can choose from if your cat happens to get sick or injured in the middle of the night. It’s best to be prepared for accidents and injuries, so make sure to read through our tips and ideas to ensure you have an action plan for any midnight incidents your cat may get into.

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The 5 Ways to Talk to a Vet When It's the Middle of the Night

1. Talk to an Online Veterinarian

You may be able to connect with a vet very quickly by using an online veterinary care service or a vet telehealth app. Online vets and vet telehealth apps usually operate 24/7 because they’re meant to be a resource for moments when you can’t get a hold of your usual vet. They also offer video consultations so that the vet can visually examine your cat and provide effective care instructions. Online vets can also let you know if your cat needs to go to an emergency animal hospital, or if you can wait until the next morning to visit your vet.

Most vet telehealth apps do require subscribing to a monthly payment plan, so it’s best to create an account beforehand so that you can get in touch with a vet as soon as possible. You can find some companies, such as PangoVet, that offer individual consultations and charge per consultation.


2. Contact a Nearby Emergency Animal Hospital

You don’t necessarily need to drive to an emergency animal hospital to receive care. You can call a hospital’s 24/7 triage line and talk to a veterinary care professional. They’ll ask some questions, and depending on your cat’s condition, the hospital will let you know if your cat requires immediate emergency care.

Because emergency situations are stressful, make sure to have the contact information for several emergency animal hospitals near you. Then, you don’t have to spend extra time searching for contact information and checking the distances between the hospital and your home.


3. Call Your Vet’s Office

Some vet clinics have a 24/7 triage line and may have an on-call veterinarian to answer calls late at night. Even if your vet clinic doesn’t offer this service, it can still be helpful to call. Often, the voicemail message will include the contact information of nearby emergency animal hospitals. It may even give you the option to leave a voicemail message so that someone can return your call in the morning.

woman calling on her phone with her cat
Image Credit: SvetikovaV, Shutterstock

4. Contact Your Pet Insurance Company

If your cat has pet insurance, you can try contacting your pet insurance company to see if they offer a pet telehealth service. Many companies will partner with a vet telehealth company and offer discounted or free 24/7 consultations as a customer benefit.

If you anticipate using vet telehealth frequently, ask pet insurance companies if they offer online vet consultations when shopping for pet insurance. This can help you save on consultation costs and ensure you get connected to an online vet as quickly as possible.


5. Call an Animal Poison Control Hotline

If you believe your cat is sick due to ingesting something harmful, you can contact an animal poison control line, such as ASPCA Animal Poison Control or Pet Poison Control. The specialists on the line will be able to confirm if your cat has eaten something toxic and whether they can be treated at home or if they have to go to an emergency animal hospital. Please note that these services often charge a small fee.

Before you call an animal poison control line, make sure you have important, relevant information prepared for the specialist. Information such as what your cat ingested, how much they ingested, and how much time has passed will be helpful. If your cat has ingested a product, make sure to provide the brand name and ingredient list.

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When It's Time to Go to the Vet

It’s better to be safe than sorry, so if your cat is sick at night and it’s causing you to worry, take them to an emergency animal hospital right away.

While some cases of sickness may not require immediate medical attention, some signs of illness do require an emergency hospital visit without calling a vet first. For example, any severe wounds, eye injuries, bleeding, and broken bones will require immediate care. Cats that experience seizures or convulsions should also be taken to the hospital right away.

Urinary blockages are urgent matters because they can cause acute kidney failure. So, if your cat is frequenting the litter box but they’re not producing urine or producing very little urine, it’s best to get them to a veterinarian as soon as possible.

It’s also important to be familiar with signs of shock. Shock can be caused by significant trauma, internal bleeding, heart failure, or sudden blood loss. Shock occurs when your cat’s blood pressure drops to life-threatening levels. Cats experiencing shock can have a rapid heart rate with a weak pulse, pale or white gums and lips, and cooler body temperature. Signs of shock must be taken seriously, and cats must receive treatment right away.

vet checking up cat in vet clinic
Image Credit: Natali _ Mis, Shutterstock
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Conclusion

When your cat gets into an accident in the middle of the night, it’s best to get in contact with an online vet or emergency animal hospital. If you choose an online vet service or vet telehealth app, make sure to create an account beforehand so that you can connect with a vet as quickly as possible. At Catster, we recommend PangoVet for your telehealth needs.

Severe health issues and accidents do require immediate care. So, if you sense that your cat is experiencing something severe or life-threatening, it’s best to skip the phone call and take your cat to emergency care so that they can get treated as soon as possible.


Featured Image Credit: Maxim Artemchuk, Shutterstock

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