Catster Community Site Support

Got questions? Catster has lots of resources to help!

• See our frequently asked questions
• Learn our site etiquitte and participation guidelines
• Not getting your activation email or other emails?
• Help uploading and displaying photos
• Help with Catster Groups
• Learn about adopting a cat on Catster
• Help with Catster Plus

Find help immediately using our Answers tool

Type a couple words related to your inquiry and hit 'Find Answers'
  
Tip: Simplified inquiries such as 'my account' or 'pet page photos' will return the best results.
• Or, ask your exact question to the community

Our help forums always get answered. The best are:

• New members welcome forum
• Site tips, tricks & help forum
• General fun stuff and off beat inquiries
• Diary help forum
• Video help forum

Still need more support?

We strive to respond to all requests within 72 hours (but pawlease bear with us during weekends and holidays.) If it's super critical you can also try calling us at 415.934.0400. Our phone hours are M-F 9am til 5pm PST.