Rats! Site Glitch Over the Weekend


Networking Glitches Caused Form Submission Problems

Hi everyone,

Starting at 10AM PST Saturday morning we had a networking problem that caused many form submissions (such as forums, rosettes, treats, and even some pet pages) to submit more than once. As of 10AM PST Monday morning it has been fixed. We’re working on cleaning out duplicates in the forums and elsewhere when we can automatically.

More importantly we have already rebated Zealies back to EVERYONE for every Rosette and Star they gave during the time period. You’ll be rebated 100% even for the ones you meant to give or even if you didn’t have a problem. This is our way of saying sorry for the glitch. Also, since it breaks our heart to remove a Star or Rosette from a profile page, we’re going to leave the extra ones there. They just look too good to remove =) I’m sure your friends will appreciate the extra bling on their pages even if the same message is behind it.

If you did give a Rosette or Zealie during the problem time period, you’ll be getting an email with your rebate total which will immediately be reflected in your account.

Tail wags and tail waves all around! So so sorry about the confusion

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