Miss Kitty's Bed & Bath

5
based on 2 ratings

4308 Kenilwood dr
Nashville, TN 37204
(615) 292-1900

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1posted: February 11th, 2008

DON'T GO HERE!!!


Whatever you do - stay away!! We went to get our nails clipped over the weekend & Rita the groomer tried to pick up Rowan (a mastiff puppy) by her head using the gentle leader and drag her across the store. Rowan was terrified & I asked her 4 times to let go of my dog, she obviously wasn't ready for this. Rita told me that she knew what she doing & tried to pull Rowan against her will again!! This time, Rowan flopped over in total protest & Rita pushed her into the counter to get her to submit. Rowan scratched the heck out of Rita's arm (deservedly so) in order to get away & I demanded for the 5th time that she release my dog!!! Her scream from the scratch scared Rowan even further & Rita ran to the back cussing about my dog. Another employee came out & told me that I would do better taking her to a vet to be sedated. I told her we'd do better with a decent groomer!! Rowan has a bruised goose egg on her side courtesy of the groomer that "knows what she is doing!!" Although this was only Rowan's 2nd time @ Miss Kitty's, we've never had issues with our other dogs there. Rita obviously does NOT know what she is doing. I called the manager today to let him know our experience. He acted like it was no big deal - I was appalled!! I think it is a HUGE deal if this is how one of your employees treats your customers (canine or human!!) There are plenty of other great kennels/ grooming facilities in town to waste your money on this one!! STAY AWAY if you don't want your dog to get injured!!!!

 

 
5posted: December 29th, 2007

Margaret rules!


Syd used to go here, when he was still with us. I've since started grooming my dogs myself. Syd loved their groomer, Margaret, and she loved him. It's more expensive than a lot of places, but a groomer who clearly loves and enjoys dogs matters a great deal to me. I don't know for sure that she's still there anymore, but I'd highly recommend Margaret.

 

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