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based on 3 ratings
|Flea and tick dips:||Yes||Teeth brushing:||Yes|
|Hand scissoring:||Yes||Nail clipping:||Yes|
Waggin' Tails is the best grooming salon in all the five boroughs. They groom dogs from all sizes and shapes. They are a hearty service with great groomers. If you ever need your dog groom go to Waggin' Tails, you'll NEVER regreat it!
no such a great time
First time was a very nice time, but they forgot to clip my puppies nails. Second time, even though I had made an appointment --I was told that they would have my dog for atleast four hours as they were very busy. (I had an appointment). So I rescheduled for a time that "wouldn't be so busy." Since it was only my pups second time, I made some requests on clipping the nails as short as possible without hurting her and not to cut her ear length or tail etc. I was given rude comments and the roll of the eyes. When I asked if this was a bad time--Joann said, " Are you going to tell me everything?" After we got passed that I asked when she thought she'd be done and she said a few hours. I then asked if that meant atleast 3 hours. And she proceeded to say, well it could be an hour or 3 hours. I will call you 20 minutes before she's ready. I asked how many dogs were ahead of my pup and she said that it doesn't work that way and wasn't nice about it. I made an appointment. Now, I understand if the groomer cannot tell me exactly the time, but an hour and a half difference is a bit much. And if you don't get your dog within the 20 minutes she charges $10 per half hour. She screamed at me, being very sarcastic on well you tell me when you want to get your dog. I just felt that she was very nasty. I feel that I am making an appointment and paying about $50 to get my dog groomed. I want her to have a great experience --not being treated like an assembly line. I feel that I should be able to ask any question. I am leaving my baby in her hands and she should be sensitive to that. I don't know if she hurt my Giz the first time because when we were walking in the door (before the argument) my Giz was shaking like a leaf. I walked out that day to never return. But I left in tears as this groomer was just nasty.
3 out of 4 pets found this review helpful
Happy & Healthy Service!
Our family has been very pleased with Waggin-tails reliable and attentive service!
1 pet found this review helpful