May 8th 2011 11:54 pm
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It makes me and mom sad to write my diary entry. Mom was so glad to find a place that loves kitties like she does and she has really enjoyed it here until......just the last few weeks. She can no longer take the frustration! This 1:45 a.m she is to the point of frustrated tears. We eamiled catster toight (of course it took forever) We have had the comoputer checked and rehhecked but there is nothing wrong with it. We do not have a problem with other sights. However everfurry time we got on here we get error messages and non responding messages, and script running in the background will make your system slow or un responsive........so much frustration, we have to shut down and start over just to find out the program is not responding. Anyway we are mth to mth catster plus on the 18th of this month we are going to let it expire if we cannot get help. Gettng a new computer next week our coputer guy says it's not our computer but the sight having problems.....IDK we give up. We will stil be regular members but what's we point if we can't even get in to read recent friend activity. IT was really furry hard to get on tonight and I am not sure when we can do it again. Thanks for being our friends, tearfuly alley,skids and the gang.
Which browser are you using? That might be part of the problem at least with this site. I hope you hear from catster tech support soon.
I agree with Hazel Lucy - I use Google Chrome, and that seems to help a little. I hope things improve!
Oh nose, I hope you hear from them soon. I don't want you to leave! I love your family! I'm especially fond of Little Moe Moe! Definitely try a different browser, that might be the trouble. We've got them all on here and Firefox has been working ok for us, Google Chrome also appears to be working. We hope this is the only problem and you can get it to work! We loves you and we don't want you kitties to be sad and frustrated and leave Catster!
Nos,Nos,Nos!!! Ypus can't leave!!! Wes loves yous soooo much!! Yes it's frustrating, happens to us on IE9, But we just have to put up with it!!! We loves all yous too much!! Tig loves little Moe, Booboo could bees my twin. Calie is kinda like Gypsy, Tiny is your version of Kringle, Littleboy is a riot, And yous and Skids Kitty are like our Socks and Patches!! Pawlease don't go!!! (Hangs head in dispair). ( Tigger goes running crying to daddy)
Don't leave. We are having the same problems, and w hile very annoying, are sure there is a way out of it and back to normal! We also are getting the same thing, and not sure why. Also problems with giving gifts and seeing gifts and getting to personal pages.
Catster, whats up?
But don't leave!!! We're not going!
Oh Noes! don't do that! try getting Firefox. when we used internet explorer it started doing that to us too. it was driving mom crazy (not far to go) but now with Firefox it is so much better. hang in there, we don't want to lose you. hugs Anna and furryones
We noticed a problem with the Catster site when we use IE, but not when we use Firefox. Mom turned on the laptop with IE installed on it yesterday and had to shut it down because she could not navigate this site at all, it was pretty bad. She used Firefox on a different computer and it worked fine. We hope you can get to the bottom of this soon, because we sure don't want you to leave!
Yes, please try another browser! IE9 is a big pain in the butt. I hate it and won't use it! Try Firefox or Chrome like the others said. please don't leave! We know this is stinky and maddening. We'll all try and help you okay? We don't want you to go anywhere sweetie. We love you!
Below is a pmail I sent you but in case you can only get your regular email & not pawmail, I am sending it again in this form. You may be able to get comments easier than having to transfer from email to Catster for pmail, because this is how it's working for us.
I, too, am having the same problems!!! Like you, I thought it was viruses or trojan horses. Spent $60 on better protection but nothing was found and the problems continue. I won't leave Catster because of it, and I urge you not to, but I've been forced to prioritize the way I check on Catster and to do less. I'm thinking someone who doesn't like SAYmedia has planted something, because my problems started right after they took over. Let's give them a chance to get it taken care of. Like Zach would say, I'm a Catster shutin, and my furriends mean too much to me to leave. Don't want to lose you either! Luv, Tink & Barbara
I sent your diary entry & my message to Catster, telling them the problems are too serious for them to stay silent on the matter. I intend to send them an email message EVERY time I have a problem, and I encourage others to do the same.
Luv, B & T
BTW, I gave up on IE almost immediately, before Catster & have been on Google and Chrome - never had these problems until recently. Last week I could not navigate Catster at all, which needlessly worried furriends. Last couple of days have been better, but probs haven't disappeared. I have a backup plan now to contact IBD kitties if this ever happens again.
MOL, huh? Oh you mean to have me pawmail or email people for you? Oh, I'm confused. MOL
Thanks we love yall were on moms phone.
It works here tonight mom is going to try a different
Browser never even thought of that. Hoping
We can make it work we love it here otherwise
Yes - not to complain for me!! Just so you can let my furriends know not to worry, Mom's not dead in an alley somewhere. We realized we had no way to contact anyone, then we thought of you, because we have this alternate way to contact you. Bless you for that!! Luv, B & T
MOL, no I didn't think it was to complain. And you're very welcome. Anyone here can always do that if they need to also! It's no problem! We were wondering what happened to you and mom was getting ready to email you when you magically appeared again. It's not like you to be away that long. Good to know it's nothing bad.
yur familee iz KNOT allowed ta leave.......remember....we haz trout.....
anymew....knot ta sound like de sticked record but firefox iz de way ta go..... for us anymew....
ewe will be surprized at what a diffrunt browzer can due...seer ee iz lee, N we iz knot puter smart noe mor than we noe math
peace out N rock on
It happened again so I changed to Firefox, so far it's clipping right along! Google never moved this fast, so I'll probably get used to it. Definitely worth a try, even though we shouldn't have to. Thanks, efurone, I'll keep you posted on the long-run. Luv, Tink
I had a hard time at first getting used to it to Tink. We've been using IE or so long. But you'll like it a lot better.
Please don't go! We would miss you too much. We are having the same troubles too (with script errors). I think Tech support has been notified many times about this issue. Give them a chance to work things out. We may try the new browser too.
Tink...it was good to hear from you..we missed you at the Cinco de Mayo party! We were worried about you.
As some of you know we have a brand new laptop and Mom installed Firefox that very night. Mom says that's the way to go and she wouldn't use anything else. We love you, so switch over to the problem free side of life.
It's so nice seeing all my friends on the same page again. If you guys start disappearing again, I'm sending Catfather and The Tabbies to your house!!!
I know, I kinda get missing on the weekends myself, it's Dads fault.
As yous knows, daddy is a klutz wif confusers!!! How do yous gets rid of IE9, and gets firefox??? ( Good thing dis bees a family site...My feelings on IE are NOT for tender ears!!)
Mom can jump on catster via IE from work and it works a little slow but it works, the computer "dude" here said we can just download it via the instructions from the site, then when you log on choose the new browser rather than IE. We have never used anyting but IE so we will se how well we can down load it tonight.
thanks to everybody for your support and suggestions. Mom feels a little less frustrated today.
Search "firefox" then the site list will come up & you can pick almost any of the first few choices - one says "download Firefox 4", but most of them have that option to download, so just keep looking for that. It's free. Just follow along with instructions. Basically, you'll just choose "Run", "Run", then "Continue", then "Import from IE"(imports the stuff you had there, like your bookmarks). Then it will ask you to choose "more info" or "get started" and you can go from there. You can click on your desktop shortcut to get back to Catster, or punch in the whole www.catster.com. Just make sure it goes thru all these steps, because I was having problems, it stopped right in the middle, saying, "Firefox is not responding" and I had to do it again!! Sheesh! Good luck, and we'll see you on the other side...Luv, Tink
p.s. you don't have to get rid of IE, you just have to replace it, along the way a box will be checked already that says "make this your default browser, and that will do it. You can change browsers like this ANY TIME.
Tink, you are so awesome. I just sent instructions to Blizzard but then I told him to go by your play by play. Your so descriptive with your instructions. Way better at this than Mom.
Thanks, Zach! I just know what it's like to get into the middle of a download, it seems to stop, and then you have to wonder if you're done! I walk on the keyboard A LOT!! MOL!!
Sorrts Alley. Tink, I's tried downloading firefox, it downloaded, when i hit run a error came up code systems/32. Daddy is bout rewady to toss this thing!!!By the way, running VISTA SP2 ( Yea, I's know Vista stinks) using an intel pentium duo core processor
IT is ok Blizzard I am going to need these comments and instructions tonight when I get my mom home and she tries to get a new browser..... I can feel her frustration building again. I hope she doesn't explode on my diary again. MOL
Blizzard I was afraid mom was going to toss hers in the pool last night just to watch it drown. MOL
Daddy's bout readys to toss his under the FIRST Semi that comes up MD 140!!!
I'm submitted this info to their tech support to see if you might need another version. But we're on the same - Vista, and downloaded Version 4 without trouble, except what was preexisting. There is a version 3.6 & 3, you can find these on the site list & try while we're waiting for an answer. If efuryone on Catster is going to be moving to Firefox, we'll need to have answers to things like this!
I know it's hard to be patient, especially when you're practically nodding-off before your screen will move! Will let you know soon! Luv, Tink
Hey do you kitties think I will get a DDP? MOL just laughing to keep Blizzard's dad from tossing his computer.
Here is another way to do it:
type into your browser: "http://www.downloadfirefoxbrowser.com"
the site will come up with a big button that says "click here for download"
select your language - English - US (there are 2 Englishes)
(take a second to laugh over the language called "Assamese")
select your language again, but next to your corresponding system - Windows
click on "Save File" and watch it open in corner of screen
when it's finished, which is very quickly, double-click it
click "Run" then "Continue", then "Next"(twice)(you want the standard inst)
then "Finish" then "Upgrade"
Try this - hope it works
We keep IE only in case something happens that we can't open something with Firefox which happens occasionally. But we like Firefox better. Takes a little getting used to but you'll like it.
Guys, please come back here with any problems or burps you have so we can keep all the info here for now, then I'll be able to retrieve it and put it on the Forums Page for others. Thanks.
p.s. I apologize for laughing(in the instructions above) at any Assameans who may be reading this. Disclaimer: No Assameans were harmed in the downloading of this product.
MOL Tink that was cute, I am so glad you are doing ok we worried when we couldn't find you too but we were dealing with what we thought was a computer issue.
So it sound like fox fire is a lot different from IE to get around in right?
It looks different - each browser does, and you have to customize your look like you do in IE, but I haven't done all this yet, I'll do it gradually, as I get used to it.
A browser is like a pair of glasses you use to look at the web. Each pair will make you see it a little differently, but the content is all still there. You can change glasses any time you want.
Guess who's back but for a short time, got to run to petsmart to buy some food for Tux. (just for laughs, my crashed her bike, bicycle, on the greenway, she'll be sore tomorrow MOL, good thing she doesn't have pride issues there was some people that seen her go down)
Anyway, I told Blizzard in my pmail earlier the same thing Finn. To keep IE just in case.
You poor guys with Vista, that's okay, once you get firefox started it'll be just fine.
Tink, your doing a great job.
And Alley, Mom thinks you should get a DDP cause IE just doesn't work with Catster at all.
AMENS to dat!!! You needs DOTD!!! IE + Catster= BIG Headache!!
We have been using FireFox for years and we swear by it! We have no problem using Catster. The interface is different, but it's user friendly and it doesn't take long to get used to using FireFox. There's even a Catster add-on that changes the background and menu items to a Catster theme! Try it and see. :)
Any questions, feel free to p-mail me and I'd be happy to help you with FireFox.
Okay, I can't hold off any longer, I have to say this:
New Game - Favorite Assamese Sayings
"Boy, that dress sure makes you look fat!"
Sorry - don't worry, it'll probably come to you in a few hours...
I just read this entire thread and realized that Tink gave you instructions. Anyway, I hope you can get Firefox. :D
No, I got it but I can't think of one. Maybe I'm just to smooth to say something so stupid.
That color is so wrong for you, ever thought about getting some sun.
"Your sister's really hot!"
Are you going to wear that?
HEY YAY GO MOM! I want to do River's happy dance for her.!!! We are on firefox!!!! We are moving around catster really fast!!! I hope this is not just the honeymoon phase for us. Paws crossed for my mom. Thank you all my dear friends!!!! We never even knew or thought about changing the browser!!! so excited to be back. Mom has to step out for a while we are coming back. We no longer feel frustrated to the point of leaving!!! did I say thanks to you all?!!
YAY! Go MOM!